New Chiang Mai

  • Veg-options Veg-options
  • ( 6 reviews )

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110 Kalakaua Ave (at Big Island), Hilo, Hawaii, USA, 96720

Serves meat, vegan options available. Thai food eatery. Menu includes a vegetarian section. Many dishes can be prepared as vegetarian, with or without tofu, and could ask to omit egg. Open Mon-Fri 11:00am-8:30pm, Sat 11:00am-9:00pm, Sun 4:30pm-9:00pm.

Categories: Ovo, Thai, Beer/Wine, Take-out, Non-veg

6 Reviews

First Review by RobinPLA

Roostergal

Points +52

Vegan
30 Oct 2021

Best Thai food Ive ever had

⭐️⭐️⭐️⭐️⭐️ - five stars if I could.

It’s a simple and relaxing place. Nothing on the menu is inherently vegan, cause of shrimp and fish sauce. However the servers were very helpful and good at guiding you to vegan options/how to make items vegan.

We got the yellow curry (the only curry available to be made vegan), garlic pepper stir fry, and the chiang mai fried rice. Not to sound dramatic, but it was the best thai I’ve ever had.

It was incredible.

The service was semi slow, but I’ve found that most restaurants in Hawaii are slow.

We adored it all

Pros: Huge portions , Incredible flavor, Relaxing environment

Cons: Nothing marked vegan, Only one curry able to be vegan

chocolatejuice

Points +48

Vegan
10 Dec 2020

Don't waste your time.

The only time I leave a bad review for a place is if I feel the need to save someone else's experience, and I feel that way with this place.

My friend and I were told food would be ready in 20 minutes, and we got it in 50. When the food arrived, both of our orders were wrong. I ordered no cilantro (it even said it on the box) and it had some. I'm not able to eat cilantro.

Disappointed, I asked for a refund. The lady said they can just take them off, but once again, I politely asked if I could just have my money back. Without a word, she took the food to the back and came back and gave it to me, saying she had picked them off.

At that point, I wasn't going to argue so I left. The food was maybe 5/10. Could only eat a little bit. Don't waste your time.

Cons: Long wait, bad service, mediocre food

DinaBird

Points +80

Vegan
27 Dec 2019

Lots of veggie options

They have knowledge about veganism and gluten free.

Pros: Great food, Knowledgeable about vegan food

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ElizabethL1

Points +107

Vegan
29 Jul 2019

Great Thai Food

We went here our first night in Hilo because it was the closest restaurant that popped up on Happy Cow. Pleasantly surprised by the delicious food and chill atmosphere. Server was knowledgeable about which items contained animal products. No issue ordering a side of tofu without the batter (contains egg) for our kids or egg-less Pad Thai for myself. My husband had one of the veggie curries, and it was good too.

Pros: Great food, Fast service

Cons: Items are not marked vegan

SusanBachant

Points +44

Vegan
24 May 2018

Excellent food and service

We went here twice during our trip to Hawaii. Both times we ordered the veggie spring rolls, Phad se ew; & pineapple fried rice. The waitress was very nice and helpful. She had no issue with us requesting no animal products. The food came fast and was super flavorful. The only negative was that there is no soap to wash your hands with in the men’s room.

Pros: Vegan was not an issue , Friendly staff, Plenty of choices

Cons: No soap in men’s room.

RobinPLA

Points +109

Vegan
17 Dec 2016

Good food, exceptionally friendly waiters

Fairly large restaurant with nice atmosphere. When we came in I told the waitress we're vegan and she couldn't have been more kind in helping us put in a completely vegan order. She even pointed out that some dishes have fish and clam sauce and that she would make sure they used a substitute. The menu has many items that can easily be veganized. Food was very satisfying. Large portions.

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