Gaia Veggie Shop - Tsuen Wan

  • Vegetarian Vegetarian
    ( 3 reviews )

Shop 433, 4/F, Tsuen Wan Plaza, 4-30 Tai Pa Street, Tsuen Wan, New Territories, Hong Kong, China

Vegetarian restaurant with 70+ seats near Tsuen Wan West Station Exit A. Cantonese Buddhist veggie food. Open Mon-Sun 11:00am-10:00pm.

Categories: Vegan-friendly, Lacto, Chinese, Take-out

3 Reviews

First Review by Vegland

Not vegan-friendly - Edit

Gaia Veggie chain is well-known for its "bad services". It's no exception in this Tsuen Wan branch. We haven't finished our dinner and they quickly come to our table to serve desserts and collect the dishes. The place is very crowded.
Most of the food contains egg and sadly there is no indication for dairy products.... They are also not sure if mock meats contains egg or dairy products... It's really not vegan-friendly.
The food is not bad, but quite oily and greasy.

Pros: Long menu with lots of choices

Cons: Bad service, Not vegan-friendly.

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Gaia Veggie Shop , Tsuen Wan - Edit

The lady who runs this chain of eateries is very nice. In being compelled to report the facts I thus regret to say that she does not have any understanding of the concept of veganism. Any dishes that are on the menu are vegan by coincidence rather than intent. Trust their attention to detail in reporting egg and dairy content in dishes at your own peril. For example that the menu indicates that some dishes contain egg implicitly implies that dishes without that symbol do not contain egg. Only take that to mean that the chef doesn't add egg to a dish. Do not take that to mean that any ingredients such as mock are egg free. Also the do not take to mean that there is a high level of rigour in the kitchen to protect against contamination of non vegan ingredients via the utensils they use in the kitchen.

Updated from previous review on Tuesday May 12, 2015

Cons: No understanding of veganism, They like to crank on billable extras

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Nice Food but Service Non-Existent - Edit

Very crowded on Sat evening and table area was very cramp.
Ordered 2 main dishes, Toufu and mock fish, both were tasty. Our main dish was served prompty but our rice never arrived even though we reminded them trice. I enquired about dessert when I saw it being served at the next table. We were told by the waitress it will be given FOC after our main meal. They disappointed us further, as the dessert never arrived.

The ultimate mockery was they charged us for the rice which was not delivered. We had a difficult time explaining to them as they did not believe us and sent their waitress to verify our table. In addition, one of the waitress asked if we enjoyed their "missing" dessert. When she learnt that the dessert was not served to us, she invited us to take a seat and wait for the dessert. No Thanks, our patience has been drained.

We had a very bad experience with their poor service as ultimately we were still charged for the rice at HK30.

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