• Cremela Helados y Chocolates

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  • Ice-cream Ice Cream
Lacto
Delivery
Take-out

Ice cream parlour with vegan options. Open Mon-Tue 15:00-00:00, Wed-Thu 13:00-00:00, Fri-Sat 13:00-01:00, Sun 13:00-00:00. Closed Mon. Hours may vary by season.


4 Reviews

First Review by elenlee

alengendro

Points +42

Vegan
30 Jun 2025

Opciones

Hay un par de sabores con chocolate que estan ricos. El resto sorbetes. Yo probé el sorbete de coco con los otros dos helados de chocolate vegano y estan bastante buenos.

annlavegan

Points +46

Vegan
28 Aug 2024

The lady behind the bar was very rude to us when we asked about the allergens

My brother (who is allergic to eggs) asked if one ice cream flavour was egg free (as the allergen menu said) and she said the allergen menu MIGHT be wrong and that she THOUGHT that it contained egg. She was very rude about it and told us to leave if we were not comfortable with eating there. We ended up ordering other flavours but the taste wasn’t amazing in any of them. Also they were very expensive for the quality offered.

Pros: A few vegan options

Cons: Allergens menu is not trustworthy!!!, Rude staff, Very expensive

Cremela

04 Jun 2025

Hello annlavegan.

One thing we love to point out about our shops is that our staff will always be happy to help you choose the best ice cream and to serve you.

In this case this has not been the case and we apologise sincerely, we are very sorry.

miriam_bg

Points +2207

Vegan
14 May 2023

Cremela

Tienen varios sorbetes de frutas y estos son veganos. No hay chocolate negro por ejemplo. Son bastante cremosos, ricos y algo caros.

Cremela

04 Jun 2025

¡Muchas gracias por tu valoración Miriam! Efectivamente nuestros precios no están en la parte más económica del mercado, esto es debido a que si un sorbete es de fresa es porque se han utilizado fresas reales y de calidad, no utilizamos saborizantes ni colorantes artificiales.

Aún así, queremos que cualquier persona pueda probar nuestros helados por ello hacemos un esfuerzo por mantener los precios a un nivel razonable. Actualmente nuestra opción más barata comienza en 3,60€ que es la tarrina pequeña en la que puedes poner 2 sabores y somos generosos. Otras heladerías con un producto más industrial tienen su precios en torno a 3,40€ la opción más económica.

Gracias por dedicar una parte de tu tiempo a valorar nuestro trabajo.

elenlee

Points +105

Vegan
13 Aug 2022

Only sorbets

The only vegan options are ice sorbets. That’s the average vegan offer of any ice cream shop.

Cremela

04 Jun 2025

Hello elenlee, I am sorry to hear that your experience with us was not satisfactory. We currently have chocolate sorbets or chocolate and hazelnut or coconut and chocolate sorbets, as well as the typical fruit sorbets: mango, lemon, strawberry, raspberry, blueberry, mandarin...

For us it is very important to have vegan options and although sorbet is the typical vegan option in an ice cream parlour, I don't think there are many ice cream parlours with this variety and even less with chocolate sorbet.

On the other hand, the only difference between sorbet and ice cream is that sorbet is water-based and ice cream is dairy-based. In our case, our sorbets have the same creaminess and texture as an ice cream, so we don't think that a sorbet deserves a worse evaluation than an ice cream.

Thank you very much for taking the time to evaluate our work and we apologise for the delay in replying (almost 3 years). We are very sorry for that.




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