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Reviews (3)

First Review by RachMo

Delish but could use more vegan flavors - Edit

They used to have soy vanilla and soy mint chocolate chip but last time I went the soy vanilla is a blueberry vanilla flavor. The blueberry was still delish but I wish they still kept the regular vanilla too to go with the chocolate cookies since I'm not a big fan of mint and they've got so many other dairy flavors. Still a cool place tho


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The Soy Vegan Ice Cream Is Delicious, But Their Freshed-Baked Vegan Cookies Are Even Better! - Edit

I read the 1 review posted that said Cream had a soy ice cream... that wasn't Vegan? Something about that Non-Vegan ice cream comment didn't feel right. After all, why would a manufacturer go through the trouble of making a soy ice cream and not keep it Vegan? With Veganism on the rise, they would have more sales if the soy ice cream were Vegan, right?
So, I decided to check this soy ice cream out. Besides, our HC reviewer says they have good Vegan Cookies! And, we can still get a good Vegan dessert at Cream even if the soy ice cream isn't Vegan. So, my husband said, "Let's go!"
This Non-Vegan ice cream thing bothered me so much that I couldn't wait to find out and called Cream by my cell on the drive over. I told the guy who answered the phone someone posted a review on Cream and said the soy ice cream wasn't Vegan. But, the review said Cream was supposed to get some Vegan flavors in... so did Cream get them yet? The guy assured me the soy ice cream was Vegan. "Okay," I told him suspiciously... "We're coming over" and hung up.
Still, I kept wondering why would Cream would even offer "good" Vegan Cookies and then not carry any Vegan ice cream. Why? There's no logic in that!
Cream is an upbeat, sparkling-clean ice cream shop that is tastefully decorated with clever and original sayings on the storefront window (see photo). Inside it's even better. I took photos of the clearly labeled Vegan products. I gave poor Arman who was helping us in the store the third-degree interrogation treatment in my inquiry of the soy ice cream. I demanded to know why the reviewer stated the soy ice cream was not Vegan! Do they use eggs in the soy ice cream?
Arman was a very good sport and really helpful. Despite my disgruntled attitude, Arman's wide-eyed enthusiasm in his products shone through. He offered to check all the soy ice cream ingredients listed for me. Still skeptical, I took him up on it.
Arman returned in 5 minutes out of breath and told me, "NO, it's completely Vegan... 100%." I asked Arman again... why would our HC reviewer state the soy ice cream is not vegan. His look was sincere when he said, "I don't know. I think someone here just didn't know and made a mistake." I still gave him a hard time, but ordered a scoop anyway... and one each of the 3 Vegan cookies, which Arman warmed up in the oven for me.
I tipped Arman 15% for his trouble, but I wondered why Cream didn't just label the soy ice cream, Vegan. My husband just loved that soy ice cream. I only got a bite or two to taste it before he gobbled it up in the store. Then we tried to savor the Vegan Cookies back in the car, but they were unbelievably delicious... so warm, soft and melty with sweet goodness, that they were gone in mere seconds!
We were driving off, completely thrilled by Cream's Vegan soy ice cream and warm, fresh-baked Vegan cookies, but I kept wondering why a store that featured and clearly labeled these marvelous "Vegan" cookies (see photos), would not label the soy ice cream, "Vegan".
Then I suddenly realized that Vegans know Soy products are Vegan, so they would know to order the soy ice cream because it IS Vegan. However, some Vegans may not be able to eat soy. So very wisely, Cream clearly labels their Vegan ice cream as a Soy Product!
Mystery solved! Arman was right. Someone just made a mistake, that's all. But, this faux pas happenstance shows me that the owners of Cream really know the Vegan Community! I wouldn't even be surprised to learn the Cream Owners were Vegan themselves.
So thank you, Arman...for your patience, your enthusiasm and most of all your professionalism! I have thoroughly enjoyed my enlightening dessert experience at Cream and plan to make many happy return visits!

2 Responses

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Ice Cream Not Vegan - Edit

Unfortunately, the soy ice cream is not vegan (the cashier said they're working on getting a vegan flavor). The few flavors of vegan cookies I tried were good though! However, they are $1.99 each, as opposed to $0.89 like the regular cookies.
Updated from previous review on Wednesday September 23, 2015

Pros: Good Cookies

Cons: Ice Cream Not Vegan, Expensive Cookies


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