I have given this restaurant 8 chances and I won't be back. I REALLY wanted to love it. I mean, how great is it to have a vegan restaurant in Akron? But they are doing so many things that are wrong and I've had it.

The service is terrible. The main course arrives when we're in the middle of our salad every time, and they just kind of shove it on the table - ready or not!

The wine is too warm when it is served - I don't know where they are storing it - in a greenhouse, maybe? Once, it was so warm that it made the glasses hot. It tasted like we were drinking hot mulled cider. We sent it back, and didn't get our other bottle until our meal was done.

I'm tired of getting seated for dinner in the caffe with the uncomfortable aluminum chairs. They are uncomfortable, and it feels like you are in a cheap coffee shop.

A lot of the food is really good, but some of it is pretty bad. My husband ordered risotto tonight and it was the worst risotto we've ever tasted in a restaurant.

It's just too expensive to be making this many mistakes. I'm really sad, because I really wanted to love it. It's such a beautiful space! It is prettier than any of the vegetarian restaurants in NYC. But it's terrible - that's right, I said it, TERRIBLE. Not worth what they are charging, no way, no how.

What a disappointment! We were so excited to hear there was a vegan restaurant close to us. We ate there twice, the food was good, not wonderful but adequate, very pricey, and the staff definitely needs some customer service training.. can we say rude? I called VegiTerranean and ordered a cheesecake last summer for my daugher's birthday only to find out at pick-up time that they had forgotten my order. Not only were they nasty with me (excuse me.. who forgot the order?? who is the customer??) but when they did manage to find a cheesecake in their cooler, they tried to charge me double the price quoted AND they tossed it in an old plastic container. What the heck was that about? Once again, where is the customer service? My daugher and her boyfriend made reservations (notice I said reservations....) for the Christmas holiday to eat only to find themselves squeezed at a table between the cash register and the copy machine, and once again, a less than pleasant waitress to serve them. Their food this night was mediocre at best. Needless to say, we will not be going back AND I intend to spread the word to my friends.... VegiTerranean... that is a check in the NO BOX for you folks.