This restaurant needs to work out a few kinks. The build-your-own sandwich or bowl card is clever, but its options definitely lean more towards sandwiches; a rice bowl or salad shouldn't be made with sandwich toppings - where are the options for roasted vegetables, chickpeas, tofu, etc? It might be helpful if the cafe instead had maybe five proven sandwich or bowl recipes. They could then let customers tweak those.

I hope that they get the basics down first though. It is unacceptable for a rice bowl to be made with barely cooked, still crunchy brown rice. The salad/sandwich appropriate vegetables should also be throughly washed. A tablespoon of hummus or a few strips of lunch meat seitan don't make much sense as a "protein" portion of a salad. Visible messes and dust on the counter, too, hardly inspire confidence.

Ten Forward needs focus. It's entirely possible that the baked goods, smoothies, and other items here are delicious. It might be a great place to sit with a coffee and read. After struggling through some uncooked brown rice, I do not want to return and find out. I sincerely hope that I just caught the restaurant on a bad day; I hope what I experienced were only first-month glitches.