1 Filtered Review of Razzi's Pizzeria - Greenwood Ave

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innbaal

Points +16

Vegan
27 Aug 2017

TOP 10 WORST VEGAN FOOD EVER. RUDE OWNER/MANAGER WITH POOR CUSTOMER SERVICE AND UNRESPONSIVE TO MY CONCERNS

(as indicated by a large number of reviewers on this site. I wonder what the percent of vegan customers who gave the poor reviews is).

I visited Razzi's restaurant 8/22/17 for dinner, accompanied by my partner, his daughter (completely vegan since childhood, now in her 30s) and her partner, who is also vegan. They saw the place and were elated by the vegan menu. My partner and I are well versed with many foods, including Italian and vegan, as I am 80% vegan. We are in our 50s and 60s and have eaten in hundreds, if not thousand eateries all over the globe (and often in my dreams and meditating time).

The food here was unappetizing, offensive and distasteful.
The dinner salad only, was great.
The house special salad was iceberg lettuce, (the cheapest, least nutritious and tasteless lettuce) chopped so fine, it really looked like it was ready to be called a dip. Surely, there was even less nutritional value and complete loss of crunch. The color was almost white. Folks, it was inedible; Next, the eggplant Parmesan, only modified into vegan by the vegan cheese, which was fine. the eggplant slice was half a centimeter thin, with coating, crisp as potato chips. It mainly tasted of stale oil and salt. The tomato sauce tasted as if it was canned tomato puree with no visible or tasteful herbs or spices. It was sour. The meatballs tasted disgusting.

When I saw the entree salad was double my ability, I requested a take out container. After tasting it, I left both halfs on the table, minus a couple of bites. nobody at the table was interested in sharing it. It really looked like a mud pie kind of food that a child would make.

Not wanting to make a scene out of my love for my family, I held onto the check. I called the owner, Emir (spl?), expressing my concerns 8/25/17 and requesting a full refund. This man was using several illogical arguments, trying to reflect the blame on my party. After disengaging with the hopeless phone conversation with him, he called, repeating his excuses. Then he angrily stated that he wasn't going to provide the $74.87 the meal cost. $19 for each Eggplant Parmesan and pasta carbonara, $17 for Pasta and meatballs and $13 for the salad (as an entree). Nothing else was consumed. We were 4 adults. Think of a place by far below diner food quality and think about these prices.

I am just now noticing that my beloved partner left no tip, which is unheard of.

This place is a disaster for the spread of veganism.

Please shared widely.

Pros: vegan (I hope)

Cons: Food tastes bad., Poor customer service., Too xpensive.