I called earlier to ask if there was teff, she said yes and hang up on me, after a while I went to the store to buy, as I entered there were no one, which is okay. after a while she came and i say hello and she didn't respond anything, I told her that I called earlier and still she didn't respond, I ask her that I want teff, she said its right there just pointing a finger. I told her that I need 6 of them and she responded exactly as i sayed, you need 6 of them?. Anyways I went to grab it, and still shes didn't move from were she was, I asked her if they have a cart, without any response she go get it for me and throw it at me, it rolled to me, which was really annoying. It was my first time shopping from this store so I asked her how much was the price and guess what, she got back to the backstore, I thought she was going to see the price but no response. After I finish loading the cart I went to the cashier and waited for her, after sometime she came. She was so rude that after all this bad customer I said thank you, again no response. I take my cart and load it in my car and went back to return the cart. I understand that she might have a bad day or long day but the way she act was not proper. She wears sunglasses BTW. other than this i like the store and I will continue shopping.
This is a small local store that has Ethiopian grocery items such as coffee and spices, as well as Ethiopian cultural home goods and cloths, and dishes.
The coffee is Eton brand (grade 1) which is an Ethiopian specialty coffee roasted in small batches, sourced from exclusive lots in southwestern Ethiopia.
2 Reviews
First Review by VeganDanMN
Plusmidea
Points +16
Just bad customer service - Edit
I called earlier to ask if there was teff, she said yes and hang up on me, after a while I went to the store to buy, as I entered there were no one, which is okay. after a while she came and i say hello and she didn't respond anything, I told her that I called earlier and still she didn't respond, I ask her that I want teff, she said its right there just pointing a finger. I told her that I need 6 of them and she responded exactly as i sayed, you need 6 of them?. Anyways I went to grab it, and still shes didn't move from were she was, I asked her if they have a cart, without any response she go get it for me and throw it at me, it rolled to me, which was really annoying. It was my first time shopping from this store so I asked her how much was the price and guess what, she got back to the backstore, I thought she was going to see the price but no response. After I finish loading the cart I went to the cashier and waited for her, after sometime she came. She was so rude that after all this bad customer I said thank you, again no response. I take my cart and load it in my car and went back to return the cart. I understand that she might have a bad day or long day but the way she act was not proper. She wears sunglasses BTW. other than this i like the store and I will continue shopping.
Read moreUpdated from previous review on 2026-01-25
Pros: Good product variety , Well stocked shelves , Prices are reasonable
Cons: Bad customer service
Guest
VeganDanMN
Points +5103
Nice Ethiopian Grocery Store - Edit
This is a small local store that has Ethiopian grocery items such as coffee and spices, as well as Ethiopian cultural home goods and cloths, and dishes.
Read moreThe coffee is Eton brand (grade 1) which is an Ethiopian specialty coffee roasted in small batches, sourced from exclusive lots in southwestern Ethiopia.
Updated from previous review on 2024-06-19
Pros: Authentic Ethiopian coffee, spices & food items
Guest
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