After eating a lunch clearly marked as gluten free I was in agony with the reaction I have when I eat wheat (hence ordering gluten free food). I had eaten no other food so the link was clear.

When you see a cafe always in need of staff, something is always very wrong.
It CANNOT always be the employees that are wrong. Street wise people know that.
This place is constantly recruiting... for years now!
Especially if it claims to be so "cool". Staffs (bless them) make the place cool. They are only there for a weeks so are brand new and want to impress, and are happy to serve.
This happiness goes away fast when problem with owner occur.
Beside using employees, not paying them full wages, abusing the "trial shift" sessions when in need of kitchen porter, buying cheap food and charging over the earth, selling rubbish cheap coffee that is not organic but selling as organic thus misleading customers, never having the advertised teas, having toilets never cleaned, and a dangerous metal stairs from kitchen to service room (not covered when it rains so you cold soggy plates!), untrained and unprofessional kitchen staffs because owner doesn't want to pay for quality people ...and so much more...
but yes the view is nice. That's about it. To avoid. Will be closed soon due to complex built opposite for better quality/ service... All sad but true.