3 Filtered Reviews of Bircher-Benner

The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.

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arroyo

Points +13

Vegetarian
10 Aug 2009

Don't go there!

This was really a very big disappointment, no taste at all or totally covered in spices to cover the bad quality of the food. I am a vegetarian since 20 years already but I haven't been in such a bad restaurant ever before!!! Its also overpriced aswell so I hope you will find a better one on your holiday triy to Lima.

Cons: bad taste, unfriendly, expensive

octavia

Points +13

Vegetarian
16 Feb 2011

OK food ruined by terrible service

I'd give it 0 stars if I could.

After moving to Peru, I was truly ecstatic to find a place like this. The waiter was really nice and helpful. The menu options look really good and even though I didn't like what I ordered, I wanted to keep trying other things.

The thing that completely ruined my experience was the extremely rude person sitting in front, the manager? the cashier?, a young, short woman.

She was very unwelcoming from the start, I don't even think she made eye contact. I asked her several things about the products on display but she seemed annoyed and told somebody else to talk to me, as if I wasn't even there. I decided not to let that bother me. After eating, I went to where she was and asked her (very politely) for my check, she only nodded. Ten minutes later the waiter came back and she hadn't told him anything. I came over and told here I wanted to pay but she was on the phone and she didn't even look at me, she just said 'one moment'. That was it for me, I told her to charge me right now and she yelled at me 'can't you see I'm on the phone'. I told her to hang up the phone and give me my tab, which she did. I said that she was very rude and she was very confrontational and kept asking me 'what did I do'.

I tried to reach the manager to no avail. I'm a vegetarian and I wanted to make this my place of choice but this young woman ruined it for me. There's another place in Alcanfores and Benavides, which is much better, albeit with less options. I'd still like to contact the manager, so if s/he reads this, please contact me.

Pros: Choices

Cons: Service not worth it.

cochayuyo

Points +16

Vegan
27 Jan 2013

Disappointing service and tasteless

Went there in the hope of finding some creative vegan cooking and was disappointed. The most boring menu made me order a hamburger because it was cheaper. They did not have vegan mayo but a sauce made with yoghurt, apparently do not know their way around spices and almost all of their stuff contains highly processed texturized soy protein and almost no nuts. The burger was a boring patty in untoasted toast because they were out of bread.

Pros: -

Cons: unfriendly , uncreative