• 2
• Waited forever

I visited Fed By Water during the weekend. I had booked a table and I arrived there promptly. There are several minor things I did not like: the place is too tightly packed (just wrong layout of the space) and the table arrangement is also not right (you often have to sit beside your boyfriend/girlfriend rather than across the table). But never mind about those. The reason this is a bad review is that the wait was INSANE. We just ordered pizzas and two drinks. And between the ordering and being served, more than 60 full minutes passed!!! They do put a weak disclaimer on the menu that their 'attitude' affects waiting times, but it remains not acceptable to organise a business about making people wait forever. They clearly got their ratios wrong: they need more ovens or chefs or space... as it is, it's ridiculous! One hour wait to produce two pizzas in an Italian joint which mostly sells pizzas and pasta is just not right and is just unacceptable. The pizzas (which we ordered soft crust - we were asked to pick between soft and crispy) were really hard and dry, too. We left £37 quid lighter (very pricy for pizzas!) AND very disappointed. We were not the only ones in this predicament: a girl almost had tears in her eyes as she had waited an unreasonable amount of time (even longer than us!). Management tried to pacify her by offering her a few crackers...