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  • Disappointing Service

It's disappointing to have to leave anything but a good review to shine cafe. Firstly as wed had such a nice breakfast with them this morning, we came back for lunch and, it being the only vegan restaurant in town. But unfortunately the reviews about bad service were proved right on this lunch time visited. Arriving at 2:30, we placed our orders and were told that it would take about 15-20mins to be served ( we had been asked at the tile, and we were dining in, having taken a table and table number). We let them know we would wonder and be back in 10. When we got back, we were given our meals in take away containers. Confused and unable to eat from a deep take out box, we asked for an actual plate for our meal. The response: 'were closing in an hour, so we're just giving take-away boxes. They should have told you' Not only is it rich to have signs about the environment plastered all around about wastage, but to then serve dozens of customers take-out containers because they do not want to do dishes an hour before closing, and then give attitude to clients who weren't told this (ie: given the choice of wether they were willing to eat their not so cheap lunch, in a box) and aren't willing or able to struggle with eating a soft taco,pilled deep with layers of beans, rice and salads into a coated bpa (or equivalent) take out box, is beyond. And unfortunately to add to this unpleasant experience, I saw that the avocado, which is stated as one of the main ingredients for their tacos, was not part of the dish. When asked, again met with abrasiveness from the waiter, we were told 'we don't have any avocado left, 'they' should have told you.' The waiter then called from behind the kitchen to throw him an avocado and a moment later, a quarter (if that) of avocado was dropped onto our table, without a word. It just really bummed us out. We felt like we had done something wrong in how the staff behaved and then, angry that we were made to feel this uncomfortable for asking for an ingredient in our meal, we had chosen and paid for. The food was good and we have no qualms with the kitchen, just super disappointed by the behavior and actions of the wait staff. Would not go back again and will recommend as such. Fingers crossed Morro Bay opens another vegan restaurant or Shine gets some more empathetic/polite staff :(


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