• 2
• Rude Operations Manager / Not So Good Food

We arrived at this restaurant on a Tuesday evening. The waiting staff seemed very cordial, and the inside of the restaurant is modern with vintage paintings adorning the walls. I saw that this restaurant had a happy hour in the early evenings during the week, and asked the operations manager named Dave if they had a separate menu for the appetizers during the happy hour. He acted frustrated as though I was an idiot for not looking at the appetizers on the menu. Ok. So maybe the guy had a rough evening. My friend then asked him a question, (we are both very kind-hearted vegans), and the the Operations Manager was so rude to him that he said "Let's go". We walked out of the restaurant. I have consulted numerous restaurant owners before on marketing, logistics, etc, and this was the first time in my many years of dining that I have ever left a restaurant due to a rude operations manager. Because we really wanted to try the food at this restaurant, we decided to return the following day for happy hour. Fortunately, Dave was not at the restaurant. We ordered the nachos, and the polenta. The polenta was tasty, but the nachos were another story. The "chips" were very soggy and instead of the normal corn chips, the dish was made with stale potato chips. I showed the waitress how soggy the potato chips were, and she took the dish back and apologized. She brought a new nachos out, and about 20% of the chips were sxtremely soggy. The nachos were not what I expected. The predominant flavor was coconut oil, and I felt they were very greasy, and not fresh tasting. I am not sure what the dinner entrees are like, but I after the two experiences I have had at this restaurant, I don't think I will be returning.