• 2
• Good food, worst service

Let me start off with the positive side: I love South Indian food and was therefore looking forward to my visit at Sagar's. And Sagar provides good food indeed. I had a great Indian dish, very tasty and - as far as I can tell - authentic. Same holds true for all other dishes I have seen on neighbouring tables. Also, you can tell from the menu which dish is vegan and which isn't (all kinds of allergens are listed as well), that's truely commendable! Furthermore there is plenty of choice, plenty of dishes to choose from. On top of that everything is reasonably priced. However, the service was the worst. At the very beginning, as I was about to enter, some customers were leaving while a waiter was holding the door open. I waited for the other people to go outside, but as I wanted to step in, the waiter saw me, let hold of the door and went away. WTF? Maybe I am not the kind of customer one doesn't want to enter ones premise, for whatever reason, I don't know. Be that as it may, I was treated poorly at any rate. Really bad service by all accounts: No please or thank you, grumpy behavior all the while (from all staff towards me). Furthermore I asked which beers were vegan. Response: "Aren't most beers vegan?". I seriously don't know what's wrong with them. Besides, usually I don't condemn unfriendly service. Suppose there is a low-paid waiter or waitress, that is bugged by stupid customers all day, who doesn't feel like being friendly - I get that totally, no reproach at all (as long as nobody spits into my order). But what happened at Sagar's was almost mean. Lastly, a service charge of 12,5% is applied Wild horses couldn't drag me there again.