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• Veggie burger ok, treatment abrupt

Arriving in Philadelphia today, October 4, 2007, we went straight from our hotel to the Basic 4 Vegetarian Snack Bar in the Reading Terminal, a "food court" similar to many commercial malls. The person taking the order said "What do you want?" as if he were doing us a favor. We asked for a veggie burger, and chick'n sandwich the former with everything, the latter without mayo, tomatoes or onions. We asked for tap water, to which he replied, "We sell water, we don't give it away." I took that to imply that we were there simply for him to collect money from us. If the Supreme Court in 1962 was right, "Good will is the tendency of a customer to return where she has been well treated," Basic 4 lost a little bit of good will today. The veggie burger was thin and barely warm. The bun was cold. Green leaf lettuce was plentiful, tomatoes and onions were stingy.