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Thank you for your feedback and for visiting us. We truly appreciate that your original review was a 5-star rating with warm and kind words about our falafel bowl and atmosphere — and we’ve now added extra bread options based on your suggestion! We weren’t sure how to respond at first, so it took us some time — but since you’ve continued commenting, we’d like to clarify. One of the reviews you noticed was indeed written by a family member of one of our staff after visiting our cafe shortly after opening, simply as a gesture of support and to clarify, they were an actual paying customer— not as part of any marketing or request from us. We don’t know the full policy yet, but if any review happens to violate HappyCow’s guidelines, we completely understand and are happy for it to be removed. We also understand how this might have appeared misleading from the outside, and we’ve since reminded everyone that reviews should only come from genuine guests. However, you also commented on two real customer reviews, which we believe may have been a misunderstanding. We sincerely hope you’ll visit us again to experience our place once more and see that what we do here is real. All the best, Owner