Dear Ratofu. Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Your review is very concerning to us. Please feel free reach out to info@prekmurska-gostilna.si with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.