Hello! We are really happy you enjoyed your smoothies and food. For the coconuts, we serve them at room temperature, as we don't have the facility to store so many coconuts, and many people enjoy their coconuts as is. But I know the feeling when you just want to sip on cooling, cold coconut water, so please know that there is always the option to add ice and lime to your coconut. Perhaps our server forgot to offer this to you, so I will make sure to remind everyone. Welcome back again, as we keep on adding to our menu and have special packages going on at the moment. Take care and stay hydrated :) Blessings, Pauliina Living Food Lab mama and owner