Hi Jay! It's been a while since you've been in & we have missed you! And thanks for the detailed review - we really appreciate customer feedback. In speaking with our staff almost nine months after one of the orders in question, we vividly recall the oversight, as well as the phone call & replacing the items. We know it's inconvenient to have to return to fix a "To Go" order, but we always do our best to make good on these unfortunate occurrences. We do appreciate / emphasize the importance of food requests, and wouldn't offer them as options if we didn't. As amazing as our staff is, we can't avoid human error 100% of the time & we apologize that you had two poor experiences in your dozens of visits. In response to our need to charge additional money for veganizing, the simple fact is that nonmeat & nondairy products are more expensive than their counterparts. Menu prices are based on simple economics, not on the distinction of vegan/vegetarian. All of our dishes are named after bands or songs. Some names make immediate sense, some are in pure fun, others are completely ironic. We are aware of John Joseph's veganism. We considered naming this particular sandwich "Meat Is For..." since it was our only meat-focused item on the menu at the time, but decided the majority of our demographic probably wouldn't be amused. If we were to get a call from the man himself regarding his complete disdain for the irony, we would gladly reconsider its moniker. When we first opened The Union in August 2017, we had a fully vegan kitchen as part of the cooperative, and sadly, it was not a viable business model for the individual in charge. When we took over the kitchen in March 2018, we decided to build a menu that we were proud of and one that could feed herbivores, omnivores & carnivores alike. We did not do this to "cash in" on the trend - we did this to be more inclusive and to continue to provide fresh, homemade options to a diverse community of eaters. It is absolutely your choice on where & how to spend your money, and we do hope to see you again soon as we are certain that our values are more aligned than you may think. If not, Living On The Veg is our absolute favorite vegan joint in the area, and we would suggest that you take a trip to Haven Beach if you haven't already. And please tell Rob & Lauren we said hi!