Report a review comment

user picture
pivotbase

Thank you very much for visiting our restaurant and for taking the time to share your feedback. We sincerely apologize that the lack of information regarding allergies and insufficient explanations prevented you from enjoying your meal with peace of mind. As some of our menu items contain nuts, it may not always be possible to provide complete accommodations, but we do our utmost to offer special arrangements. However, we deeply regret that differences in language nuances and insufficient guidance led to misunderstandings and caused concern on this occasion. We take your comments very seriously and will use them to make further improvements going forward.


Why are you reporting this review comment?