1 Filtered Review of Sugar Babe Bakery
The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.
Check out the Review Guidelines | Review Removal.
The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.
Check out the Review Guidelines | Review Removal.
cbrandonchapman
Points +6
Rude. Jumped down my throat. - Edit
My wife took my 14-year-old son in to check it out on Saturday, March 5, 2022. Just a mom and son date to celebrate his birthday.
Read moreWe are NOT science deniers. We have all been triple vaccinated. We wear masks, and have for two years. The kids have NEVER complained about wearing masks anywhere, including to school. They just do it. It just so happens that my son's mask had slipped down over his nose. The employee was very rude in telling my son to pull his mask up. She did NOT say "would you mind terribly pulling your mask back up" or anything like that. She was curt and her tone was mean.
He pulled his mask right up. Again, WE are not LOOKING FOR some kind of show down. They did NOT cause a scene or anything else. They looked at a few things, realized the options were limited, then left. But I do now wonder if THEY are actually LOOKING for a fight or something.
I heard about this from my wife, not my son. She doesn't exaggerate things.
But I personally wanted to clear the air.
As this review heading says: "If you are upset, consider approaching the business directly to give the owner an opportunity to make improvements." So I called and asked to talk to whomever was in charge.
BEFORE I could even start to tell her what was happen, she started attacking me and asking if this was about the mask issue and "if this is about the thing that happened with the mask, then I'm not going to talk about it because they knowingly refused to obey the rules that we asked them to and were really rude."
WHAT?!?!?!
After a little prodding, it turns out that SHE DIDN'T even have the right situation. There was some family that went in and I guess had been mean.
But that wasn't us. She jumped down my throat before I could even talk to her about the situation. Had she listened to me tell her about the issue, she would have known! Eventually, she understood that this was NOT the same thing. So NOW, at this point in the conversation, I am increasingly upset.
In the end, she tells me that "her staff have the right to feel safe." I don't disagree. But there was no malice here. And they WERE rude. But she 100 percent denied that that was the case. I believe what my wife told me about the interaction.
The fact that this individual jumped down my throat before even having details tells me all I need to know about what this individual considers "rude" or "not rude."
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