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2 Filtered Reviews of Orelha d'Elefante
The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.
Check out the Review Guidelines | Review Removal.
Looks great but wasn't open on a Monday at 2pm...
Looks great but wasn't open on a Monday at 2pm... so sad! Was excited to try the food here
OrelhadElefante
30 Jul 2024
Thanks for the review. We were closed for a few days (all the information it is on our page). We also work by reservation (also that information it is on Google and Facebook and happy cow and you didnt have a reservation and didnt try to make one but thanks again for the review.
Mel101
Points +125
Awful - Edit
I searched the area specifically for a veggie n vegan place to take 3 friends, upon reading the reviews I settled on this place over other easier to find places. It states open until 18.30. We walked 20 mins away from the beautiful river and many other restaurants to find this place, however on arrival although being open, we were informed they weren’t serving food and only prepared food for pre orders now. !!! This was 16.00hrs and therefore well within the advertised times! In these times any place turning away 4 walk ins is surprising, and doesn’t show case veganism well at all. We ended up going back to the pretty town and spending our money elsewhere, I’d strongly suggest a long hard look at your business ethics!
Read morePros: None
Cons: Not served although open , Unhelpful staff
OrelhadElefante
Hello :)
Read moreYeah, our place is open until 18:30 but what we tried to explain to you is that for a full meal, we serve until 14:30 and usually with reservation in order to don't throw any food away. After 14:30 we make some snacks like pancakes and toasts. We told you we could do that but you wanted a full meal at 16:00 (in Portugal, it is not common having lunch at that time). We are sorry that our way to work directed to sustainability (fully related to veganism) don't fit your needs.
Anyway, thanks for the review even we don't think it's fair.
Guest