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Let me start by saying that the employees who keep this shop together not only deserve a raise (most of them are making $10/hour or less), but also they deserve the upmost respect for having to deal with the psychotic owners on a daily basis. The baristas have always been the absolute sweetest nicest people you will ever meet, so if you go to this coffee shop on a day that the owners aren’t in, you should have a great experience! However, the owners (Natalie and James) have the nastiest attitudes towards their customers and their employees. They will full on have marital fights in the kitchen when customers are in the lobby to hear, and they bully their employees endlessly. They purposely hire young, neurodivergent people for the sole purpose of exploiting their labor and treating them like garbage. James recently followed an employee around with a razor in a “joking” manner, despite her obvious discomfort. Natalie is just a grade a narcissist who will loudly berate anyone in her way. Think twice before supporting a shop that has roach infestations on a regular (which the owners don’t care to address or try to fix in a health manner) as well. Natalie and James are the most hateful individuals and I cannot condone supporting their subpar business.