6 Filtered Reviews of Chef Brooke's Natural Cafe
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OK food. Poor service experience
I found this restaurant on Happy Cow while looking for vegan-friendly places on my vacation.
The food was OK. Smaller portions than I would have liked for the money, but everything was fresh and the taste was decent.
The reason for the two stars is the attitude of the chef/owner. My 72 year old father was eating with me and was surprised when she told us the veggie burger wasn't vegan. So he dared to ask why it wasn't vegan and the owner snapped back at him with a long, angry, nonsensical answer about how she is the only one working there (there were three other staff members). WHY on earth would be it be harder to make it vegan than not if you were making it from scratch? And if you aren't making it from scratch, just buy vegan burgers!
Not my favorite dining experience and I won't be returning due to the attitude of the owner. I read some reviews on another website after we left and about half talked about having to cope with a caustic interaction with the Chef Brooks. I can see why.
Pros: Fresh food, Several vegan options
Cons: The owner was rude, Expensive
Insulting, Offensive, and Not Worth It
I will never again visit Chef Brooke's Natural Cafe. Allow me to begin by stating that I love vegetarian and vegan food, and Brooke's is no exception. The food is great. Seriously. Brooke makes a delicious veggie burger, and her smoothies are sweet and filling. Her customer service, however, is virtually nonexistent. Chef Brooke is not only moody and unprofessional, she is viciously abusive towards both her customers and her staff. Ask too many questions about her menu, and she'll yell at you and walk away. Some poor employee makes a mistake, and she'll scream at him in front of her entire restaurant. I'm surprised no one has sued her yet. Unless you want to be insulted by this reincarnation of the Soup [censored], I suggest staying away from Chef Brooke and her poor excuse for a restaurant.
nawlins4
I totally agree with your review. Such a shame for her to remain in business. I visited three years ago, once, and never to return due to all that you stated. I'm sad to see that nothing has changed.
Scary attitude, Overpriced food
I've tried her food 3 or 4 times (once at her previous cooking job.) The food is basic, nothing special, and portion sizes are very, very small. Unless you're into sugary, desserts (which are huge), stay away.
The owner has been so rude, it's a shame. The first time, I chalked it up to her having a bad day. To be generous, over the past few years that I've tried her restauro, she's displays an unsettling moodiness.
With all due respect, she should hire someone else to interact with her clientele.
Pros: Vegetarian food available, Organic Food
Cons: Dark, funky dining room, Bad Attitude, Mediocre food
Left full- but bummed
We visited on Christmas Eve for lunch. The owner waited on us at the counter and was very unfriendly and actually belittling when we asked questions about the menu. It was such a disappointment because we were having a fun day and were looking forward to a nice lunch. The food was truly delicious, but we will not go back and that feels sad because we are vegan and love to support small businesses.
Pros: Vegan options, Gluten free options, Delicious
Cons: Unfriendly, Food took unusually long time , Not able to ask questions re. menu
Owner is Rude
Soup [censored].....
It was bad enough for me to vow I will never go back
If you want great Vegan/Vegetarian food drive over to Sanibel. The island has a couple of amazing places with the most amazing owners and food.
This place has such negative energy from the owner, she's just a big bully
Cons: rude owner
Loring
Points +11
Great Food, Very Expensive. - Edit
I've been there several times with my 2 children. Chef Brooke usually makes us feel uncomfortable but her food is so good, it's almost magical. Did you ever see the Seinfeld episode with the 'Soup [censored]'? It's a little like that. We've finally had enough though. On our last visit, we ordered a simple lunch. When she tallied the bill, it was so over the top expensive that I just stood there in shock. (I had dinner at Art Smith's new restaurant in Atlanta for less money).
Read moreI didn't argue... I didn't do anything.. I just paid it. She asked me if I needed a receipt and when I said, "yes", she just handed me a copy of my credit card receipt. (My blood pressure rises just thinking about it.) I should have asked for a print out, but to be honest, she scares me. Her food is fantastic and her little cafe is adorable, but we will NEVER go back. I feel like I was ripped-off.
Pros: Delicious Food, Very healthy, Beautiful dishes
Cons: Extremely expensive, Chef Brooke is mean, No prices, it's a surprise
Guest