Service is erratic -- sometimes fine, but often you stand at the counter for ages before anyone notices you. Ginger scones are great, but the ginger pear muffin is dreadful -- greasy, way too much sugar on top, and lands in your digestive track like a hockey puck.

I looked forward to my visit to Café Evolution with great anticipation. I have visited many vegan restaurants around the world, but unfortunately my home in Western, MA is lacking when it comes to vegan cuisine. I was very happy to discover a vegan establishment so close by, and one that had received such good reviews at that.

When my husband and I arrived at the café we discovered that only cash was accepted. No problem, we thought, and walked to a local bank. Upon returning we decided to order the nachos and a sloppy-joe sandwich. Other menu items we noticed were the burrito, and the chili. It was disclosed on the menu that the burrito was stuffed with chili.

While waiting for our food we looked for a table, many of which were quite filthy. I also paid a visit to the rest room, the condition of which put a damper on my appetite. Quietly discussing the sanitary situation, we debated cancelling our order. We decided to stay as our food was already being prepared (by the same person who had handled our money). After some time our meals were ready, but which was the sloppy-joe and which were the nachos??? Both meals just looked like chili! The only way to tell them apart was that the nachos had some chips tossed around the side and the sloppy-joe included bread.

I must admit that the cupcake we ordered for dessert was tasty, and that this was fall of 2013, so perhaps things have improved. Also, that the person working at the counter was nice and seemed to be trying her best, despite being the only person there. Café Evolution was by far the worst vegan dinning experience I have had, and can't imagine it could get much worse. I wish I could give this café only 1 cow (for the cupcake), but Happy Cow only allows 2 cows as the lowest rating.

We checked the Cafe Evolution website, which stated Sunday hours were 10 to 2. Happy Cow also listed them open for those times. Drive an hour to try them out (our first visit), arrived at noon and they were closed! Sorry for the two star rating, but Happy Cow won't let me go any lower for a vegan/vegetarian restaurant.

I made a major disruption in my day to come to this place and don't have time to eat somewhere else. I checked Google Maps before coming and it said they were open.

I am sick of vegan and vegetarian restaurants treating the community this way. Update Google Maps, and for that matter, Happy Cow. Most business do it without a problem.