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- 2
- bad customer service
Although the food is good, the customer service leaves something to be desired. My husband made reservations for the special Valentine's dinner. I had been looking forward to it for over a month. On valentine's Day I woke up ill, flu like symptoms, and called to inquire about getting the special meal as a take out order. I was told they were not doing take out for the Valentine's Day meal. My husband called to see if they would make an exception due to my illness and was told no from the manager who had spoken to the owner. I understand them not wanting to handle take out for a special meal but would think that extenuating circumstances would be considered.