• 2
• A genuinely bad experience

Like many other reviewers here I have given this place multiple chances, I went when they first opened and the food was terrible, and I mean terrible, I figured it was teething problems, waited and few months and went back with a non-veg friend, it was an embarrassing experience. Again the food was just awful, soggy barely cooked chips, a burger that consisted of a frys patty, a slice of tomato and some lettuce, average coffee and a rock hard cake that tasted like fridge. Not to mention how long it took for the food to come out. I tried a third time with my partner, we went to the breakfast buffet, the only thing I considered edible was the fruit salad, watery yellow scrambled tofu, unseasoned mushrooms and heated through fake meats does not make a very appetising breakfast. I vowed never to return, but after seeing some good reviews and reading that they had a new menu, with a lot of choices I decided to give it anther shot. I'm really sorry to say this but again it was such a dissapointing experience, if this wasnt a vegan cafe I never would have gone back so many times but I just really wanted them to be good. So we've established that the food is bad, but even worse is the owner. I have honestly never met a person who was less suited to customer service. On all four occassions she was incredibly rude, she is horrible to her staff, and openly makes fun of customers. The poor staff appear traumatised, it is a lovely looking restaurant but the whole vibe is just awful. The vegan community in brissie is pretty small and after hearing a few 'horror stories' from people that have worked here I just don't want to support the banana lounge (even if the food was any good). I only gave the banana lounge 2 cows cause happy cow wont let me give any less. Honestly, dont waste you're time.