Report a review

  • 3
  • Good first time - BAD second time!

My husband, dog and I have been visiting the Lake District and staying in Coniston. I found this place on happy cow and we decided to give it a go. It's so cute!! Dog friendly and vegetarian with lots of vegan options. We shared a vegan chocolate torte and a vegan scone. Apparently they have oat milk for their coffee and tea. There's also a nice gift shop with a ton of veggie and vegan cook books and lots of other nice gift things. Staff were very friendly and made a fuss of our little dog. We might go back for some of their vegan stone baked pizzas. They stop serving food at 3pm apparently, although it is my understanding cake is on offer until closing time. We visited on a week day and still had to wait to be seated but it was worth it. UPDATE: We returned today, a few days after our initial visit, and ordered two vegan pizzas that looked so good on our first visit. We waited to be seated again but were excited for a yummy lunch. Once we ordered we waited at least 25 mins before the waiter comes over and tells us we can't have pizza any more due to a problem with the oven and said we could order something else or get a refund. Since it was a 15 min drive back to our holiday accommodation we decided to order something else. My husband ordered a dhaal with a flatbread and I ordered a butternut squash and chickpea kebab. We assumed our order would remain in the same place in the queue of orders, but everyone else was receiving their food and we still had nothing. After nearly an hour after initially placing our order our food came, we were offered an extra tea each on the house. This was especially welcomed since I had paid more for my pizza than the thing I ordered so I basically overpaid by £1 (decided it wasn't worth the fuss at the time). My husbands portion was a fair size - dhaal, two small flatbreads and a cauliflower curry, but mine was two small chickpea sausages and the same side salad my husband got, AND it tasted very bland. I was SO disappointed because our first trip was so good and I had such high expectations. Finally, they forgot our side of chips and we had to ask for it and they gave us the horrible end bits whilst everyone else got big fluffy chips. No one checked back on us, as a long term waitress I know when you have messed up someones order you should be checking back multiple times. So we had no one to even tell our order wasn't any good. We ate and left with a sour taste in our mouths! If you make the trip, go for cake and tea! Updated from previous review on 2016-11-25


Why are you reporting this review?