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  • worst service i've ever received

my first and only time attending fresh side, i ordered pad thai. when it was delivered, i began to eat it, only to notice a few seconds later that there were eggs in it, which meant that there was also fish sauce in it. my waiter (an ugly fellow with a ponytail) was completely unapologetic. he offered a completely flat excuse ("you were looking down when you said that you wanted it vegan"), but no apology. the manager was more apologetic, but only by a little bit. surprisingly for a restaurant that offers so many vegan options, they seemed to have no consideration at all of the importance of actually serving their food vegan when it was requested as such.


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