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  • Incredibly rude staff and wasn't able to eat

Personally, to anyone who has travelled far, I'd strongly recommend not to even bother with this place. Family and I had been walking all day to see the wonderful sights of Berlin, we're all from England and heard so much about Lily Burger as two of us are vegan and the rest eat meat. So we purposely went here for the options. This place is tiny, like a small sweat box! Fits about thirty people tops, you need to book, which I have never been told by anyone who's been there. We were greeted by an incredibly rude man with a black short beard. His attitude absolutely stunk towards us when we ask if he could sit us, if not, how long. He didn't want to help or anything. When I even asked about the vegan options, he didn't understand what I was asking considering their sign does say 'beef and vegan burgers'. We thought if two of us cold stay the others could find someone else. My other half's mother ask for two, this man who 'greeted' us, not only continued to be rude, he constantly shouted "what" into her face, shaking his head and proceeded to laugh at us with some customers near by. Absolutely disgusting. I will also add, from what I could see in this establishment is cross contamination would be an issue, there's blood everywhere from their meat, dripping onto the tables, I would not recommend this for anyone who is veggie or vegan. I will finish to say that I'm amazed that this place is thriving considering how unwelcoming this person was. Not only the location is dark and dirty, so was his attitude. Glad that we weren't seated as I dread to think what the overall service would have been.


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