• 3
• Mixed feelings

I really want to love this place but I am disappointed every time I go! The burgers are good. They have recently invested a lot into the business with new premises etc and it shows. I recommend the BBQ burger, fries and fried pickles. It's not the best I've had but it's the best you'll get in the area. The desserts aren't that great (dry cake and cookies) but the ice cream and shakes are good. The décor and artwork is cool and I like the gender neutral toilet. However the SERVICE... I've never had anything worse. The staff are idle and wander around avoiding customers. Last time I was there it took me 40 mins to get a coffee (at a quiet time, there were about 3 tables occupied in addition to myself). They forget to bring menus, cutlery, card reader, there's mistakes on the bill, they bring the wrong drinks and tell you the wrong wi-fi password... believe me it lives up to its reputation. There are always several items off the menu which they continually blame on "the supplier". Their social media presence can be hostile towards complaints and feedback.