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  • 2
  • Nice food, abysmal service

The food at TerraZen was nice, but probably not worth the struggle it takes to get it. There are no prices anywhere, so the bill was a bit of a surprise - as other reviewers have noted, the setting is neither big nor particularly attractive, so I'd expected the prices to reflect that. We had the combination plate, which had some really well-prepared vegetables, rice and deep fried mock chicken. Everything tasted good. We were told there was only one dessert option (others were given two options), and were served the scrawniest piece of cheesecake imaginable. The centre was nice, but the outer part had no base and was almost frozen. The main problem was the surly attitude of the waitress. We arrived at 7:15 and it was full, so we asked to reserve a table for 8, which she cheerfully agreed to. When we returned at 7:55 and it was full, all she said was "It's not 8 yet", so we hung around for 20 minutes, despite the fact that only 2 people there were actually still eating, everyone else had finished. She made no effort to offer anyone the bill, or offer us a drink while we waited. When we finally placed our order, she told us that we could have ordered while we were waiting. She could have told us that! It seemed like everyone had to make an effort to be served - she wasn't asking if people wanted another drink/dessert/the bill. It was very peculiar service.


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