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- Worst service EVER!!!! Go to Veggie Grill instead! I'd give it one star if I could
Updated: 03/2016 We drove from Las Vegas and we were looking forward to eating at Native Foods. My husband had never been here, but I had many times. I was excited to show him the vast vegan menu and he was excited that even though I am allergic to wheat, I could get some food. We had some questions and Kelly N offered for us to go to her line. They she reneged her offer and took the person in line behind us because we had questions and they did not. They knew what they wanted. This was strike one - I was floored at how rude she was with this. When it was finally our turn, we had some questions and she seemed not only annoyed to answer the, but very frustrated at us for not being 100% sure of what we wanted by the time she was ready for us. When she made a suggestion for my husband and I turned to him and let him know that I had that dish before (tempeh tacos) and it was disgusting and he might want to consider something different, Kelly started to make remarks under her breath. Strike 2. We finally decided on what to order. We went to get our water - the beverage bar was filthy and there were employees just "hanging out" and counting tips. Strike 3. We decided to sit outside and it was very dirty. It looked like nobody had swept in a couple of days. Gross! Strike 4. The music was nauseating and not something that you can digest your food well with - Strike 5. When our food came, the vegan gf Mac and cheese was tiny - only two bites. Strike 6. It's usually more substantial. The gentleman serving our food got the manager since I wanted to have an explanation of how two bites of Mac and cheese and about 15 tiny fries could be $5. Kelly was the "manager" on duty. She said they portion control their food and about a year ago the portions changed. This was very strange to me. I then was honest with her and let her know that her attitude to us was awful and that the survey on the receipt was taken and was honest, slamming her attitude. She said "ok, I can refund your meal". At first, I said no I just wasn't happy and wanted to go boxes because I had no appetite since she was so rude to us. She said fine with a terribly rude tone. At this point, I said I would take a refund. She eventually brought the to go boxes and threw the money done on the table. Strike 7. I will never go back to this location and her attitude makes me never want to go back to my one of my favorite restaurants in Southern California.