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• Good Store for Condado, Puerto Rico - Good Selection with Scandalous Manager

Freshmart, Condado, Puerto Rico : Scandalous Management Attitude. 4:00pm Deli. No Cashier, as she was cleaning the Floor. She saw me and went inside kitchen saying few more minutes!. 10 minutes later no cashier, so I left 4:35pm: went to Deli again: Same cashier – finally ! I placed order for 2 green detox’s 4:45pm still the juice makes hasn’t reached the counter. Two people went looking for her. 4:50pm : she starts washing machine – which is dirt form carrot juice left standing in it since an hr ago? 4:55pm she tells me Green Detox will be without Kale – as Deli has finished it’s Kale. I say pls get it from the store. They do that for me. I have been coming for the last year and half. They always solve their own problem of” NO kale in Deli” – by getting it from the store. They get manager of Deli and Manager of Store . Deli manger a woman says “ I will NOT get from store downstairs”.- it’s NOT my problem! I paid for a Green Detox with kale (5.99) the regular juice is 4.99. Now the Store manager – Sergio arrives -. He says “ we don’t need to accommodate you”!! all he had to do was get spare kale from the lower floor to the Deli! I’m bewildered and leave – at 5:05 pm. 1 Hour !! to get no Juice!! No refund ! This experience has made me rethink my need to visit and waste 1 hr to get a juice! It's a good store with Poor repeat experience. It’s a scandalous management attitude. Employees don’t share the ethical and corporate responsibility. I hope that they get a new Manager for this Condado Freshmart. Condado's store Manager’s poor attitude is sure to spread like plague in the store.