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  • 3
  • Limited options for Vegan and non soy consumers

I am here and just ate ny first meal. I had the chickpeas flatbread with a side of red peppers, mushrooms, and zucchini. I couldnt have anything else really because my other choices were soy based. Veggies were perfection, however, the flatbread was very salty. I barely ate that and when I did I made certain I had a lot of the veggies and arugula salad to complement it. my waiter cane to check on me and I told him all was well except the salty flatbrea. his response, "that's just the recipe." I let that one go because it wasnt a big deal for me. Then his mgr came over to talk to me about the salty flatbread which I was suprised about because I really wasnt complaining. (I just wanted to eat & and get back home to the basketball game playing @ home). The mgr approached me nicely and confirmed that I thought the bread was salty. He then proceeded to say, "we've been serving this all day and no one else complained. maybe it's just salty to you." I immediately put my fork and knife down to explain to him that I was not complaining, however, I had a training opportunity for both he and his staff. I explained that it doesn't matter what other people thought or how the recipe is made, this was my experience with their food and that should be acknowledged and not dismissed. I explained thay I was not angry but dissapointed that they would not see how the customers experience is what matters the most. if I felt it was salty, then offer alternatives not inadvertently claim they are lying. after our coaching session, I proceeded to complete ny meal. after I was done, I patiently waited for the bill. the mgr came over instead and offered to comp my meal and offer me something else. I respectfully declined the offer because again, there were very little options for me there. (I had to create this meal for myself out of their ingredient list). 3 stars for the saltiness of the bread, the response of the waiter, and the fact that I had to stop my meal to train them on customer service. I wont be back only because of the limited options and nothing more. oh and I was attacked by so many mosquitos!!!! they should have some type of repellent outside for patrons to dine in peace.


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