• 2
• very poor loving hut..

I love loving hut. I've been to a few and I have enjoyed the foods. The mock meats and the variety of choice. The general canteen style doesn't bother me. As long as the quality of the good is good and staff efficient. I have to say this by far the worst loving hut I have visited.... So bad I pledged and created this my first review. I visited 2 times.. First time I was part of a large group of 8 people. We were refused as it was 19:30 & they closed at 20:00... I thought this was both bad for image and there business... The location is not so near the centre of Prague.. The building and the interior is very new... They have a lot of space and tables available... So I returned the next day at 17:00... The place was empty.. One other person eating in a place that can seat about 75. The food was very disappointing.. I like the canteen approach normally as it gives lots of choice. No waiting and can be very fresh with a high turn over.. This loving hut was awful... Not much choice.. The hot choices were both cold.. Which I don't mind.. But also clearly had been there all day... This is clearly a big issue for food hygiene.. Keeping food at a temperature that bacteria would love.. The salad options bowls were mainly empty. Not even refilled or removed.. Just left overs in bowls... The staff were many, but not actually doing anything. And as I say the night before we were refused entry. This is clearly a bad business choice for a loving hut that is clearly not attracting customers to turn away 8 customers because the staff are more concerned about leaving work.. Very bad customer experience. The next day I got a bad stomach from this food.. I've never got ill from other loving huts.. As other loving huts have a high turn over of the food as they are popular and the food doesn't sit there all day. I would avoid this loving hut at all costs.. I got a bad feeling about it and the food is also very bad even compared to other loving huts in Prague.. Go to another loving hut in Prague and get a better choice in food. More hygienic food. Fresher food. Healthier food and no bad stomach the next day.... Avoid this new loving hut that clearly does not love its customers..