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- good ice cream but unfriendly staff
We went to Grom in Lucca before. The ice cream was good. Vegan flavours include only fruits though but the taste was good. But in this store in Siena the staff was very unfriendly. We did not wait in like exactly behind the cash point (apparently that is customary in Italy) so when it would have been our turn, the lady served the next person waiting instead and we would have had to go to the end of the line to be served. We ended up leaving without ice cream.