Dear Michel, It is sad that you made a mistake in your own adres andthe package could not bedeliverd Because of your mistake the package was send and returned. Vmarkt had to pay delivery cost both ways. These cost have been deducted from the total amount that you have gotten back from your order. Also the spoiled products like the cheese have been deducted and the administration cost that came with handeling this order. This is all accordoing to our conditions of delivery which are on our website. We have explained this thoroughly in several e-mails. Unfortunately there is nothing more we can do for you. Enjoy your day, Natascha - Vmarkt