First of all...Thank you for all you reviews in the network D: ! then, I'm sorry for your bad experience at Marvin's. If your bun and burger and fries were unpalatable, you must have told us because there was obviously a problem with the cooking time ! (we are humans and we made mistakes sometimes) my team would have changed your order with pleasure, but it seems that you have eaten everything! (we had no food to throw lately, it would have been noticed because we control all the waste) so without knowing the problem we can not improve it :( But we take it into account anyway, thank you.