Dear Sarah, Thank you for taking the time to share your thoughts following your recent stay with us. We’re honored that you chose Koukoumi Vegan Hotel as part of your honeymoon, and we’re pleased to know that certain aspects of your experience—such as the breakfast buffet and lunch offerings—were enjoyable and memorable. At Koukoumi, our dinner concept is rooted in a slow-dining philosophy that emphasizes mindful eating and the appreciation of thoughtfully prepared, plant-based cuisine. We understand, however, that this pace may not suit every guest’s preferences or expectations, and we appreciate your perspective. Regarding portion sizes, our culinary approach is inspired by fine dining, where each dish is curated with balance, flavor, and presentation in mind. We strive to offer meals that are nourishing, satisfying, and in harmony with our wellness-focused ethos. That said, we recognize that preferences around portion sizes can vary, and we take your comments seriously as we continually evaluate both our menus and guest experience. As for the delay with your breakfast, we sincerely regret the inconvenience. While this was an unusual operational oversight, we understand how disappointing it must have been—especially during such a special trip. Our team has already taken measures to ensure that such instances are avoided in the future. We truly value your feedback and the opportunity it gives us to grow. It was a pleasure to host you during such a meaningful occasion, and we wish you both continued happiness in your new journey together. Warm regards, The Koukoumi Team