Thank you for taking the time to share your feedback – we're really sorry to hear that your experience didn’t live up to expectations. We always aim to serve food that's both satisfying and delicious, so we're disappointed to hear that your meal arrived cold and felt underwhelming in terms of portion and value. That’s certainly not the standard we strive for. As for the toast situation – we completely understand how that might have come across, and it's helpful to hear your perspective. While we do our best to portion everything thoughtfully and keep our pricing fair, your point about generosity is well taken and will definitely be shared with the team. We genuinely appreciate you giving us a try, and we’d love the chance to make it up to you if you're open to it. Please feel free to reach out to us directly – we’d be happy to welcome you back for a better experience.