We're truly sorry to hear about your experience and thank you for taking the time to share it. We completely understand your disappointment, especially after reading positive reviews and coming in with high hopes. After receiving your comment, we specifically reviewed the Thai soup that was served that day and you were absolutely right — it was lacking flavor. We've spoken with our kitchen team to make sure the recipe is followed strictly every time. We recently had a new team member in training, and unfortunately, this was a mistake on their part. We sincerely apologize and hope you’ll consider giving us another chance in the future. We’d love to make it up to you and show you the experience we aim to deliver every day at Coco Bowl. 💚