Sorry you feel that way, Kristy. We pride ourselves on fresh, real and wholesome food. As a small business, we try our best to cater to everyones' dietary needs and wants - our salad bar is loaded with healthy ingredients and it is sad to think that you felt it wasn't enough. As for hot/warm foods - we have five soup selections, salad wraps that are grilled, warm grain bowls and soon, we will have paninis. We are a salad bar similar to that of one in wholefoods - the weighing system works for us at the moment as the majority of our customers have specific dietary needs and this is cheaper for them. Meat proteins are extra as they are costly but yes, they are an add on - we never pressure anyone into adding them. We take total offence that you say we are a rip off - we're ALL about good vibes but this coming from someone who is VEGAN is pretty upsetting.