Dear Guest, Thank you for taking the time to write a review of our new vegan restaurant. We are truly sorry to hear that your experience did not meet your expectations, especially considering the limited vegan options available on the island. We appreciate your support for our fully vegan concept and understand your initial excitement. We apologize that the cheese balls and leek/mushroom tart, while having some flaws, fell short of your expectations. We strive to deliver delicious and exciting vegan food, and we will take your feedback into consideration to improve these dishes. We are particularly disappointed to learn about your disappointment with the main courses. We take pride in using fresh ingredients and preparing our food from scratch. We will be reviewing our preparation procedures and retraining our staff to ensure that all dishes are cooked to the proper temperature and served fresh. We understand that the quality of the food did not match the price point, especially considering the location within a five-star hotel. We value your feedback and will be re-evaluating our pricing strategy to ensure it reflects the quality of the dining experience. Thank you again for your feedback. We hope that you will give us another chance to demonstrate our commitment to providing delicious and innovative vegan cuisine. We would be happy to offer you a complimentary meal on your next visit. Sincerely, The Elaia Vegan Restaurant Team