Dear NickWhittaker, Thank you for taking the time to share your valuable feedback. We're sorry to hear that the Spicy Chilli Sin Carne did not meet your spice expectations. We aim for all our dishes to have a well balanced taste, and we appreciate your input as we continue to improve our offerings. While we do pre-cook some of our menu items for efficiency, we strictly ensure that everything remains fresh, high-quality and maintains its authentic taste. Nonetheless, we are glad you enjoyed your lunch experience and found our location pleasant. We sincerely thank you for your constructive feedback, this will certainly help us improve. We hope to see you back at our restaurant soon for another chance to exceed your expectations.