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AJGarcia

Hello, this is AJ from Huggers. First, I would like to apologize on behalf of your last experience- which you felt was not up to par with your previous visits. We are constantly striving improve Huggers, and are always open to feedback. To address some of your concerns, however: When Huggers first reopened back in August, we gave out 4 or 5 wedge fries with the burger, as part of an open event. At that time, a side of fries were priced at 4,000KRW. The event ended with the turn of the new year, and we followed that by lowering the price for a full plate of regular wedge fries to 3,000KRW, and later adding our new cajun wedge fries to the menu for 4,000KRW. Never have our fries, in neither past nor present, cost 5,000KRW. Huggers prides in adhering to the highest quality standards; using mostly non-gmo/organic ingredients and making everything in-house. In addition, we donate all tips, plus 10% of all profits to CARE, an animal rights organization here in South Korea. Our burgers have always consisted of the same to base ingredients, organic brown rice and lentils. We have never made patties just out of lentils. Once again, we thank you for your feedback, and hope that this addressed any your concerns or misunderstandings. Should you have any further inquiries, concerns, or comments regarding the quality of the food or service at Huggers, please do not hesitate to contact me directly. -AJ Garcia-


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