Hi Albert, Thank you for visiting us at Lil Bao. We feel sorry that you didn’t enjoy your experience with us and we would have appreciated this feedback face to face. We love to listen and help our customers. Our concept is a Taiwanese street food restaurant with the main focus on the gua bao. Our baos are handmade and our sauces and fillings are homemade. We try to maintain a high quality of food by working with carefully selected products for our toppings such as the vegan feta and fried onions. Your accusation that our ingredients are from a jar sounds like going to an artisanal pizzeria and blaming that the cheese on top is not homemade or complaining to a sushi place that the nori around the sushi comes out of a package. As vegans we always try to support the vegan community and as vegan entrepreneurs it is harsh to hear that in your opinion we offer low effort food. Every single day we put in hard work to freshly prepare vegan homemade food so even if our food didn’t meet your expectation, every effort of offering vegan food is better than a non-vegan option and shouldn’t deserve to be called low effort. We once had a “ramen” in a Korean restaurant, what we got served was literally a vegan instant noodle out of a package that you can buy at any asian super market but still we didn’t leave a horrible review because at least they are trying to offer something vegan. Hope you can understand our response. All the best :)