Thank you for your honest feedback. We are pleased you liked the Wild bbq "bowl" and the Papio's poppers. On behalf of the Papio's team, I would like to apologize for your wait time. 1 hour is definitely excessive. Especially without being warned ahead of time. I'm sure it was frustrating to be asked for a deposit to take your food to go after waiting so long. By way of apology, I'd like to offer you a refund for the monkey milk and beans/rice as well a free meal if you're willing to let us make it up to you. Feel free to email us at papiosplacemaui@gmail.com or drop us a line on social media @papiosplacemaui (ig) facebook.com/papiosplacemaui to further discuss reimbursement options or the specifics of your order and to insure a better experience for future guests. Aloha.