We're just seeing your review. We posted VERY publicly about this move back in May of 2022, and the reasons why we were temporarily moving into this space. Food always comes out of our kitchen hot and fresh, but we have no way of making the pickup people hold it "hot" if pickup takes a while. Pricing and portion sizes are exactly spot-on with all major competitors, and we generally get great comments about value as well as flavor. We're sorry you didn't enjoy your meal, but again, we were VERY public about the move (and why), and we stand behind our pricing decisions. Thanks for trying us out, though.