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Hi Valentine, Sorry to hear you did not like your experience with us. We have just moved two weeks ago and are still in the process of setting things up. We simply had to get a bigger space because the old place was far too small and we always had to refuse customers. As for the QR codes, they are a great improvement overall to the speed and accuracy of the service, but sometimes mistakes still happen. We do continuously try to improve our offer and service, so thanks for your feedback and we will take it into account. Kind regards, The Plant Bees

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